Quality Management Policy
The Management Policy adopted by RPP defines the commitments, principles and fundamental values that serve as the basis for the Management System, with the objective of its strategic and sustained development.
Thus, RPP’s management undertakes to guide its activities in a responsible manner, in accordance with the following:
Customer Appreciation
Promoting customer loyalty by providing competitive services and products that continually meet and exceed their requirements, needs and expectations.
Systematically adapt the offer to customer requirements, directing its activity towards “innovation at the service of the customer”, namely in the areas of medical devices.
Valuation of Resources
Ensure the qualification of its employees for the performance of their duties, aiming at strengthening their skills and awareness levels.
Valuing and holding employees accountable, considering them key elements of the company’s success, encouraging them to participate, analyze and take critical, creative and constructive attitudes aimed at the continuous improvement of the Management System.
Promote employee involvement in the company’s growth objectives and strategies.
Appreciation of the Management System and Continuous Improvement
Ensure continuous improvement in the performance of the Management System and in its processes, products, services and internal operations.
Ensure compliance with the requirements of ISO 9001 and 13485, legislation, applicable regulations as well as customer requirements.
Ensure the development, maintenance and continuous improvement of the effectiveness of its Management System.
Promote and publicize the Management Policy, so that the Management System is a key tool for the company’s sustained growth, through the achievement of the established objectives and the targets defined annually.
May 17, 2022